Ginastee Help Center
Find clear answers for running Ginastee.
Guides, procedures, and references organized for teams that need to solve questions without losing momentum.
Browse by category
Navigate the published help-center structure.
Getting started
Start using Ginastee, understand the platform, and publish your first community.
Account, profile and access
Manage login, profile settings, and access to communities and content.
Purchase, checkout and subscriptions
Learn how purchases, payment methods, checkout, and subscriptions work on Ginastee.
Cancellations, refunds and charges
Resolve cancellation, refund, chargeback, and billing questions.
Communities, content and app
Configure communities, organize content, release materials, and guide app access.
Groups, feed and challenges
Use groups, activities, challenges, rankings, and the community feed.
Sales, plans and coupons
Create plans, apply coupons, and share checkout links to sell your community.
Finance, wallet and payouts
Configure your wallet, track sales and charges, and request payouts.
Split and mentoring
Understand revenue splits, mentoring rules, and when splits can be edited.
Reports, pixels and integrations
Track results and configure pixels, integrations, and external actions.
Forms and support
Create forms, review responses, and contact Ginastee support.