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Purchase, checkout and subscriptions

How a subscription works on Ginastee

See what happens during a Ginastee subscription cycle.

Machine translated

A subscription connects a member to a community plan. As long as it is active and the content is released for the plan, the member can access the corresponding experience in the app.

For members

  1. Open the plan link sent by the creator, check the recurrence and value, and complete the payment.

  2. Install the app from the App Store or Google Play and log in with the email used for the purchase.

  3. On the app's Home screen, tap the community. Classes, materials, and groups appear according to the contracted plan and the release rule.

For owners and admins

  1. Go to Banking > Subscriptions.

  2. Use the Status, Community, and Date filters, or search by email or name to locate the subscription.

  3. Click on the subscriber's row to view subscriptions, charges, and user history.

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