Finance, wallet and payouts
How to set up your wallet on Ginastee
See how to prepare your wallet for financial operations.
A wallet is required to receive sales, set up financial details, and request withdrawals. The review may require personal, tax, banking details, and documents.
Where to access
Go directly to app.ginastee.com/banking. If login is requested, log in with your account and you will be taken to the Banking area.
How to set up
Go to app.ginastee.com/banking in your browser.
If your wallet is not yet set up, Banking will show the financial onboarding flow. Click to start or continue the registration.
Enter personal or company details, CPF or CNPJ, tax address, business details, income or revenue, and Pix key when requested.
Attach the required documents on the screen. Wait for the upload to complete before proceeding.
Check if the details are correct and complete the submission. The analysis may update the business, documentation, bank, and general statuses.
Analysis status
After submitting the wallet, go back to app.ginastee.com/banking to track pending items and approval. Banking may show separate statuses for general analysis, business details, documentation, and banking details.
Under review or pending: wait for the update or complete the requested information on the screen.
Pending or rejected document: resubmit the requested file, checking legibility and holder details.
Approved: the wallet is ready to operate financial resources available to your account, such as sales and withdrawals.
Rejected or with recurring pending issues: contact support with the account email, CPF/CNPJ used, and a screenshot of the displayed message.
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